55%
83/150
Global users experienced difficulty coordinating lesson rescheduling, particularly due to time zone differences and the manual effort required, leading to low user satisfaction and a high volume of support requests.
Recommend developing an automated lesson rescheduling feature that seamlessly handles two-user coordination and time zone conversions, reducing manual interventions and enhancing user experience.
72% of the time, it’s the tutor who place request for rescheduling.
Hence, the rescheduling dialog needs to accommodate tutor needs.
Simple modal that can be used in both desktop and mobile.
